| Someone at that theatre must really hate me. I was there for 10 months and they still wont let me into the Box Office, while one of my friends hadn't even been there 3 months before they let him in. Was I just a bad employee? Perhaps. So I present to you a comparison between a good employee and a bad employee. In this scenario, two women come to the front of the line with two souvenir cups and a large popcorn bag to be refilled. Rick is the good employee, and Ryan, who is obviously me, is the bad employee. Here we go! | ||
| RICK | CUSTOMERS | RYAN |
|---|---|---|
| (Walk up to register) | ||
| Hello ladies, welcome to Harkins. What would you like me to fill those cups with? | Hi. What would you like? | |
| What do you have? | ||
| Well, we have Pepsi, Diet Pepsi, Caffiene Free Diet Pepsi, Dr. Pepper, Mountain Dew, Mountain Dew Code Red, Sierra Mist which has no Caffiene, Iced Tea and Raspberry Iced Tea which have no caffiene, Fruit Punch with no caffiene, Root Beer with no caffiene, and Pink Lemonade with no caffiene. | We have Pepsi Diet Pepsi Caffiene Free Diet Pepsi Dr. Pepper Punch Lemonade Tea Raspberry Tea Mountain Dew Code Red Sierra Mist and Root Beer | |
| (Talk amongst selves...) Root beer in both of them. | ||
| Ok, a root beer and a root beer. | (Grumble (Root beer is so foamy it takes about 1 minute to load one)). | |
| (Presenting popcorn bag) And a refill. | ||
| And a refill. Would you like lots of butter, medium butter, a little butter, or no butter? | (More grumbling) Would you like butter? | |
| LOTS of butter | ||
| Whoa, somebody likes her butter! | (Planning on getting enough butter to give customer a heart attack) | |
| (Receives popcorn) Could you put a little more butter on it? | ||
| You betcha! | (Grumble...) Sure. | |
| (Receives popcorn again) Thank you, tee hee. | ||
| Now, we have what's called an extraction team. If there's so much butter that you get stuck to your chair, just look for a bow tie, and a bunch of guys bigger than me will come by with a crowbar to get you out, ok? (No, really. He said that. A lot.) |
OK, that's two dollars. | |
| How much? | ||
| Well, it's two dollars so far. For dessert would you like some C-A-N-D-Y? (He also actually said that a lot.) |
(Speaks louder) Two dollars. | |
| (To Rick only) No thank you. | ||
| (Gets money.) | (Gets money.) | |
| Thank you, straws are under the spotlights on the left on that side (motions right) and on the right on that side (motions left). Enjoy your movie! | (Forced) Thank you! | |
I also had to deal with weirdos behind the counter. For example, we sometimes wear buttons advertising movies on our suspenders (like right now I have a Lil & Stitch button). Back in December, I was given a Lord of the Rings button that I wore for several months before the movie went out of the theatre. Just before it did, one of my co-workers, Jeremy, lost his button, which was exactly like mine, in the locker room. Because I was the only one in the locker room at the time he discovered this, he immediately accused me of stealing it. I dismissed it as a joke, but it's kept on going. Eventually he went around the concession stand gathering an army of co-workers to do battle against me in order to get his Lord of the Rings button back. See what I dealt with? |
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One of my best friends at work for a few months was Jacob, who was a second cousin of Packers QB Brett Favre. A customer was yelling at him one day ( I'm no stranger to customers being jerks), and he decided, "I don't need this." So he went on break... and didn't come back. |
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